Live operations

Qualification command center

Performance, client health, and call outcomes across the entire platform.

All campaigns · UTC
Volume

Call performance

Last 30 days · UTC
CallsQualifiedTransferred
Conversion

Qualification funnel

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Latest activity

Recent calls

Call activity in the selected period.

Workspaces

Clients

Each organization, its campaigns, access, volume, and performance.

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Call programs

Campaigns

Manage campaign delivery, performance, and calling protections.

Campaign performance

Campaign

Pickup includes answered calls and voicemail. A qualified transfer counts when the specialist answers. Rates use the totals for the selected period.

Daily volume

Calls and qualified transfers

CallsQualified transfers
Daily conversion

Pickup and transfer rates

PickupCall → transferPickup → transfer
Daily performance breakdown · Scroll sideways for all metrics
Leads in

Lead intake

Results out

Results destination

Delivery controls

Schedule & calling protections

Enforced before dialing
Conversation

Script

Opening line

Instructions

          

        


        

          
Audience
Leads
Bring leads into a campaign and monitor every qualification attempt.

          

            
Import
Upload leads
Paste a CSV with a phone column and any qualification variables.

            
Queue
Lead activity

          

        


        

          
Evidence
Calls
Search outcomes and open the complete recording, transcript, and event timeline.
— calls

          

          

        


        

          
Conversation design
Scripts
Version the system instructions and opening lines behind each qualification program.

          
Library
Active scripts
Editor
Create script
New

        


        

          
Controls
Compliance
DNC suppression and state calling-window protections in one place.
Gates enforced before dial

          
Suppression
Add do-not-call record
Export CSV
Calling windows
State rules
Local-time controls applied before each attempt.

        


        

          
Internal security
Platform access
Named CallQualification administrators with visibility across every client workspace.

          
Super Admin
Manages platform administrators and all client workspaces.
Admin
Operates campaigns, clients, calls, and client memberships.

          
Team
Internal administrators